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Payment Method

1. Customer Care

Customers can pay for subscription with cash from any of our 6 (six) Branches located in Kampala, and from Jinja or Masaka Branches.


2. SMS (Recharge Card)

One can also pay for subscription by sending a short message (SMS) containing the Smart Card Number and a Recharge Card Pin Number to our short code 8383.

The recharge cards can be bought from any of our Branches or from our authorized Agents.

The instructions on how to recharge by SMS are located on the Recharge Card.


3. Mobile Money / Msente


Customers who are registered for Mobile Money Services from MTN or Msente from UTL will be able to pay for subscription using their phones from the Mobile Money / Msente – Pay bills menu.

Note: Tests on subscription using UTL Msent are being finalised and will be put in use very soon. 


  1. 4. AVS Terminals

Subscription can also be paid from any of the African Vending Systems Terminals located in supermarkets around and outside kampala.

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